Healthcare

Healthcare BPO & Medical Virtual Assistant Services

ISM BPO supports medical practices, clinics, and healthcare providers with structured administrative and billing solutions. Our trained medical virtual assistants integrate into your systems to improve efficiency, accuracy, and patient coordination.

Medical Billing & Claims Processing

We manage claims submission, payment posting, denial follow-ups, and billing reconciliation to help maintain steady revenue flow and reduce administrative backlog.

Patient Scheduling & Intake

Appointment coordination, patient reminders, intake documentation, and system updates to ensure organized and responsive front-desk operations.

Insurance Verification

Eligibility verification, benefits checks, and pre-authorization processing to support smooth patient onboarding and minimize claim rejections.

Medical Records & EMR Support

Accurate chart updates, EMR data entry, documentation assistance, and reporting support aligned with healthcare compliance standards.

THE ISM ADVANTAGE

01

No lock in Contracts.

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Full-time or Part-time from 20 hours per week.
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Pay an hourly rate which includes computers, internet and all fees.
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Interview Before you Hire.
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Free to change your staff if you need to.
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$ No set up fees
(recruiting is free)

ISM Is a Leader in Back-office Outsourcing

Our systems and processes are often featured in the news.

“remote only” works!
“The ‘Virtual First’ Approach Reshapes Outsourcing”
“Riding The Remote Work Wave”
“unwavering commitment to human expertise”
“The Rapid Rise of Virtual Assistants”
“more flexible and adaptable while maintaining the personal connection”

Hire Us and Save Up to 70%

While saving you thousands of dollars by eliminating HR costs, reducing headcount, and cutting benefits packages