Patient Support
Services
Patient Support
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Patient Assistance & Inquiries: Address patient questions and concerns related to appointments, medical procedures, billing, insurance, and general healthcare services. Provide clear, empathetic support and resolve issues in a timely manner.
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Appointment Scheduling & Coordination: Help patients schedule, reschedule, or cancel appointments with healthcare providers. Ensure that appointments are aligned with patient needs and provider availability.
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Record Keeping & Confidentiality: Maintain accurate patient records and ensure all communications and updates are logged into the system. Uphold patient confidentiality and ensure compliance with healthcare regulations like HIPAA.
Hire Us and Save Up to 70%
No lock-in contracts.
Full-time or Part-Time from 20 hours per week.
Pay an hourly rate which includes computers, internet, and all fees.
Interview Before You Hire.
Free to change your staff if you need to.
$ No set up fees (recruiting is free).
ISM IS a LEADER IN HEALTHCARE BACK OFFICE OUTSOURCING
Our systems and processes are often featured in the news
“remote only” works!
“The ‘Virtual First’ Approach Reshapes Outsourcing”
“Riding The Remote Work Wave”
“The Rapid Rise of Virtual Assistants”
“more flexible and adaptable while maintaining the personal connection”
Hire Us and Save Up to 70%
While saving you thousands of dollars more by eliminating H.R., reducing head-count, and reducing benefits packages.