Healthcare
Services
Healthcare
The healthcare industry is constantly evolving, and with that comes an increasing need for specialized support. At ISM, we’re dedicated to helping healthcare providers access the talent they need, remotely. Outsourcing healthcare services not only saves on operational costs but also boosts efficiency by streamlining workflows and improving patient care communication. Our services ensure you have the time and resources to focus on what matters most—patients’ health and well-being.
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Appointment Scheduling & Coordination: ISM VAs help patients schedule, reschedule, or cancel appointments with healthcare providers. Our back-office staff will insure that appointments are aligned with patient needs and provider availability. One of the major losses of revenue for Healthcare providers is appointment no-shows. Our healthcare VAs stay on top of appointment schedules and confirming the schedule, as needed to ensure reduction of no-shows.
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Insurance claims: Our healthcare VAs settle insurance claims efficiently using the proper tools and technology and decrease the number of insurance denials.
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Better Patient Communication: Our healthcare VAs address patient questions and concerns related to appointments, medical procedures, billing, insurance, and general healthcare services and they shall provide clear, empathetic support and resolve issues in a timely manner.
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Record Keeping & Confidentiality: The ISM healthcare back-office administrators maintain accurate patient records and ensure all communications and updates are logged into the system. They will also uphold patient confidentiality and ensure compliance with healthcare regulations like HIPAA.
THE ISM ADVANTAGE
No lock-in contracts.
Full-time or Part-Time from 20 hours per week.
Pay an hourly rate which includes computers, internet, and all fees.
Interview Before You Hire.
Free to change your staff if you need to.
$ No set up fees (recruiting is free).
ISM IS a LEADER IN BACK OFFICE OUTSOURCING
Our systems and processes are often featured in the news
“remote only” works!
“The ‘Virtual First’ Approach Reshapes Outsourcing”
“Riding The Remote Work Wave”
“The Rapid Rise of Virtual Assistants”
“more flexible and adaptable while maintaining the personal connection”
Hire Us and Save Up to 70%
While saving you thousands of dollars by eliminating HR costs, reducing headcount, and cutting benefits packages