$6 – $9/hr

Top healthcare companies hire ISM Agents for their back-office staffing needs. We hire administrative staff from the Philippines. Rates in USD & vary depending on role, location & experience. Additional costs include, health care benefits, equipment and staffing managements costs, which add about $1.80 to $2.20 per hour.


$5 - $9/hr

Top healthcare companies hire ISM Agents for their back-office staffing needs. We hire administrative staff from various locations. Rates in USD vary depending on role, location, and experience. Additional costs include healthcare benefits, equipment, and staffing management costs, which add about $1.80 to $2.20 per hour.

ISM Is a Leader in Healthcare

Back office Outsourcing

Our systems and processes are often featured in the news.

“remote only” works!

“The ‘Virtual First’ Approach Reshapes Outsourcing”

“Riding The Remote Work Wave”

“unwavering commitment to human expertise”

“The Rapid Rise of Virtual Assistants”

“more flexible and adaptable while maintaining the personal connection”

Why Outsource Your Back-office staffing to ISM?

Increased Efficiency

Outsourcing your back-office staff can result in increased efficiency and cost savings for businesses. With lower labor costs and a highly skilled workforce, customer service agents can provide businesses with faster response times and improved customer experience.

Elevated Customer Satisfaction

Team members are well-versed in customer service principles, making them capable of delivering timely and accurate patient support solutions. With this, medical clinics can ensure a higher patient satisfaction rate while the clinic concentrates on delivering the best healthcare.

Flexible Resources

Outsourcing staffing can give businesses access to flexible resources. With the ability to scale up and down operations as required, clinics and hospitals can better manage their patient service operations and provide an improved patient experience.