Call Center
Services
Call Center
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Patient Inquiries & Support: Handle inbound calls from patients regarding appointment scheduling, medical inquiries, insurance information, and general healthcare services. Provide clear and helpful information to resolve concerns and ensure a positive patient experience.
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Appointment Scheduling & Confirmation: Assist patients in scheduling, rescheduling, or canceling appointments with healthcare providers. Confirm upcoming appointments and send reminders to reduce no-show rates and improve overall scheduling efficiency.
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Data Entry & Record Maintenance: Accurately document patient information, appointment details, and inquiries in the system. Ensure all records are up-to-date, confidential, and comply with healthcare privacy regulations (HIPAA).
Hire Us and Save Up to 70%
No lock-in contracts.
Full-time or Part-Time from 20 hours per week.
Pay an hourly rate which includes computers, internet, and all fees.
Interview Before You Hire.
Free to change your staff if you need to.
$ No set up fees (recruiting is free).
ISM IS a LEADER IN HEALTHCARE BACK OFFICE OUTSOURCING
Our systems and processes are often featured in the news
“remote only” works!
“The ‘Virtual First’ Approach Reshapes Outsourcing”
“Riding The Remote Work Wave”
“The Rapid Rise of Virtual Assistants”
“more flexible and adaptable while maintaining the personal connection”
Hire Us and Save Up to 70%
While saving you thousands of dollars more by eliminating H.R., reducing head-count, and reducing benefits packages.