Build your top performing medical back office team with a customer oriented business process that establishes trust with patients and spares you up to 70% in labor cost.
ISM is the leader in Kansas City-based medical-backoffice outsourcing.
Outsource your medical back office staff to ism
Outsourcing your medical back office team to ISM offers an array of advantages for hospitals and clinics aiming to boost productivity and profitability. As noted by ISM’s CEO, Winston Riley, outsourcing your medical back office staff does more than simply cutting costs; it offers various employment solutions such as providing a reliable, high English-proficiency staff, and virtual assistants with friendly, efficient and reliable patient care.
One of the significant benefits of using a Kansas City based outsourcing agency, is the substantial savings it offers due to lower wages in other countries but with the local connection, right here in the United States, specifically, Kansas City, Missouri. Furthermore, utilizing the ISM process allows companies to streamline their operations, maximize efficiency, and minimize costs, which is essential in today’s highly competitive business environment. Using ISM for staffing needs also enables businesses to access the expertise of external service providers, which frees up internal resources to be focused on medical care while using techniques that drive growth and patient satisfaction.
How To Fill Medical Back Office Positions With ISM?
At ISM our goal is to make outsourcing easy and local, dealing with our Kansas City-based team, led by Kansas City local businessman, Winston Riley (our Founder and CEO).
Forget wading through pages of spam and unqualified freelancers.
We take the guesswork out of offshore staffing with a US-based process to find you the right staff to work for your medical clinic or hospital.
Discovery Call
We know that every medical business is unique, which is why we take the time to understand your goals and resourcing requirements. We use a one-on-one Discovery Call, providing consultation and advice on getting the most out of your ISM team.
Candidate Screening and Testing
Based on your requirements, our ISM recruitment team sources and selects for a shortlist of the top qualified candidates. We require the candidate to pass standardized English language, logic and numeric aptitude tests.
Client Interview and Testing
Once we’ve screened and shortlisted the most suitable candidates, we set up a video call for you to interview. Our entire recruitment process is 100% free with no obligations – we only charge you once agents have started working and for the tracked hours they work.
United States Medical Staff Culture Training
We provide a full day training session to ensure awareness of US medical clinic/hospital communication styles.
Timesheet Tracked Hourly Billing
ISM Client Services Team will track hours and provide you with two-week summaries of timesheets for your reference. You are only billed for the hours agents have logged to work.
Admin & Account Management
We tally up the total timesheet hours and send you one simple invoice for the total time worked each month.
The ISM Advantage
No Bound contracts.
$ No set-up fees (recruiting is free).
Free to change your staff if you need to.
Only pay an hourly rate which includes computer, internet, and all fees.
24/7 operation.
ISM staff can work from a minimum of 20 hours per week to full-time.
ISM has been assessed and approved by QAS International to ISO management systems, standards, and guidelines.
Our internal processes have also been independently assessed by BQSR Quality Assurance to conform with HIPAA certification requirements.
Certified Management System ISO
ISO specifies the requirements for establishing, implementing, maintaining and continually improving an information security management system, including requirements for the assessment and treatment of information security risks.
HIPAA Compliance
ISM has been independently certified by BQSR Quality Assurance as conforming to requirements under HIPAA (Health Insurance and Portability and Accountability Act) under the defined scope “Providing Outsourced Recruitment and Staffing Services Across Industries.” View Certification.
HIPAA Compliance
Data Security
