ISM OUTSOURCING
ISM helps companies build custom, dedicated support teams with a simple process. Build an outsourcing solution based on your specific needs.
Outsource your back office staff to ism
Outsourcing your back office team to ISM offers an array of advantages for businesses aiming to boost productivity and profitability. As noted by ISM’s CEO, Winston Riley, outsourcing your back office staff does more than simply cutting costs; it offers various employment solutions such as providing a reliable, high English-proficiency staff, and virtual assistants with friendly, efficient and reliable customer care.
One of the significant benefits of using a Kansas City based outsourcing agency, is the substantial savings it offers due to lower wages in other countries but with the local connection, right here in the United States, specifically, Kansas City, Missouri. Furthermore, utilizing the ISM process allows companies to streamline their operations, maximize efficiency, and minimize costs, which is essential in today’s highly competitive business environment. Using ISM for staffing needs also enables businesses to access the expertise of external service providers, which frees up internal resources to focus on core operations while using techniques that drive growth and customer satisfaction across various industries, including medical care, real estate, e-commerce, legal services, and more.
How To Fill Back Office Positions With ISM?
At ISM, our goal is to make outsourcing easy and local by working with our Kansas City-based team, led by local businessman Winston Riley, our Founder and CEO. Forget wading through pages of spam and unqualified freelancers. We take the guesswork out of offshore staffing with a US-based process to help you find the right staff member who will integrate seamlessly with your team.
Discovery Call
We know that every business is unique, which is why we take the time to understand your goals and resourcing requirements. Through a one-on-one Discovery Call, we provide consultation and advice on how to get the most out of your ISM team.
Candidate Screening and Testing
Based on your requirements, our ISM recruitment team sources and selects a shortlist of the most qualified candidates. We require candidates to pass standardized tests in English language, logic, and numeric aptitude.
Client Interview and Testing
Once we’ve screened and shortlisted the most suitable candidates, we arrange a video call for you to conduct the interview. Our entire recruitment process is 100% free with no obligations — we only charge you once agents begin working, based on the tracked hours they work.
United States Culture Training
We offer a full-day training session to ensure an understanding of US communication styles.
Timesheet Tracked Hourly Billing
The ISM Client Services Team will track hours and provide you with bi-weekly timesheet summaries for your reference. You are only billed for the hours agents have logged for work.
Admin & Account Management
We tally up the total timesheet hours and send you one simple invoice for the total time worked each month.
The ISM Advantage
No bound contracts.
$ No set-up fees (recruiting is free).
Free to change your staff if you need to.
Only pay an hourly rate which includes computer, internet, and all fees.
24/7 operation.
ISM staff can work from a minimum of 20 hours per week to full-time.
Data Security
